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Updated: These Terms and Conditions have been recently updated. Please review Clause 11 (CityAzan Azan Distribution) which is newly added.

Terms and Conditions

By accessing or using Online Azan/ Bismillah Azan App from ETWENTY, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our app.

1. Acceptance of Terms

By creating an account, accessing, or using the Online Azan/ Bismillah Azan App from ETWENTY mobile application and its related services (collectively, the "Service"), you agree to comply with and be legally bound by these Terms and Conditions ("Terms"), as well as any future amendments or additions to these Terms as published from time to time. These Terms constitute a legally binding agreement between you and Online Azan/ Bismillah Azan App from ETWENTY.

2. Role of the App (Intermediary)

Online Azan/ Bismillah Azan App from ETWENTY acts as an "intermediary" as defined under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Our role is to provide a platform that primarily or solely enables online interaction between users and allows for the creation, uploading, sharing, dissemination, modification, or access to information (specifically, live Azan broadcasts) using our audio-only services. We do not control or endorse the content transmitted by users or masjids.

3. User Conduct and Prohibited Content

You agree to use the Service in accordance with all applicable laws and regulations. You shall not host, display, upload, modify, publish, transmit, store, update, or share any information (audio or otherwise) that:

Any violation of this section may result in the termination of your access to the Service and the violation of any related law and its legal action belongs solely to you.

4. Content Removal Policy

Online Azan/ Bismillah Azan App from ETWENTY reserves the right, at its sole discretion, to remove or disable access to any content that violates these Terms or applicable laws.

Upon receiving an order from a court of competent jurisdiction or a notification from the Appropriate Government or its agency, Online Azan/ Bismillah Azan App from ETWENTY shall not host, store, or publish any unlawful information and shall remove or disable access to such information as early as possible, but in no case later than thirty-six hours from the receipt of such order or notification.

5. Data Retention

In compliance with applicable laws, Online Azan/ Bismillah Azan App from ETWENTY will preserve information and records pertaining to removed content and user accounts for a period of one hundred and eighty days (180 days) or for a longer period as may be required by a court of competent jurisdiction or by a Government agency legally authorized.

If your registration or access to the Service is cancelled or withdrawn, we will retain your registration information for a period of one hundred and eighty days (180 days) from the date of such cancellation or withdrawal for the purposes of investigation.

6. Grievance Redressal Mechanism

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Online Azan/ Bismillah Azan App from ETWENTY has established a Grievance Redressal Mechanism.

Grievance Officer: We have appointed a Grievance Officer to address any complaints or concerns regarding the Service. The name and contact details of our Grievance Officer are prominently published on our website/app.

  • Name: M. Allapitchai
  • Email: allapitchai.m@gmail.com
  • Contact Number: 9443446765

Complaint Process: Any user or victim can make a complaint to the Grievance Officer regarding violations of these Terms or any other matter related to the Service.

Resolution Timeline: The Grievance Officer shall acknowledge the complaint within twenty-four hours (24 hours) and dispose of such complaint within a period of fifteen days (15 days) from the date of its receipt.

7. Assistance to Law Enforcement

Online Azan/ Bismillah Azan App from ETWENTY shall provide information under its control or possession, or render assistance, to any Government agency, lawfully authorized to investigate, protect, or cyber security activities, within seventy-two hours (72 hours) of receipt of a valid and lawful order.

8. Security Measures

We implement reasonable security practices and procedures to protect our computer resources and the information therein. However, you understand that no data transmission over the internet or information storage system can be guaranteed to be 100% secure.

9. Updates to Terms

Online Azan/ Bismillah Azan App from ETWENTY reserves the right to modify or revise these Terms at any time. We will notify you of any changes by posting the new Terms on our app and/or website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. We recommend that you review these Terms periodically for any changes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Tirunelveli, Tamil Nadu.

11. CityAzan — Azan Distribution via Premium Service NEWLY ADDED

CityAzan (cityazan.com) is the premium version of the OnlineAzan app, developed and operated by the same team behind Online Azan/ Bismillah Azan App from ETWENTY. CityAzan is designed for busy working professionals who wish to hear live Azan from their local Masjid while travelling between home and office.

By registering on and/or continuing to use the Bismillah Azan App and/or Online Azan App for sending Azan free to their Jamaath members, the Masjid agrees that the live Azan broadcast originating from the Masjid may also be made available to users through CityAzan, the premium service of OnlineAzan.

This means that the Azan transmitted by the Muezzin through the OnlineAzan / Bismillah Azan App may be simultaneously or subsequently streamed to CityAzan subscribers in the same city or area. The purpose of CityAzan is to extend the reach of live Azan to a wider audience of working professionals who may not be direct Jamaath members of the Masjid but reside or work in the vicinity.

The Masjid's core usage of the OnlineAzan / Bismillah Azan App shall remain completely free of charge. CityAzan is a separate paid premium service offered to individual end-users (working professionals) and the Masjid shall not be charged any fee for the Azan being made available through CityAzan.

If the Masjid does not agree with this clause, the Masjid authority may contact us at +918838038635 (WhatsApp) or email at allapitchai.m@gmail.com to discuss or opt out of CityAzan distribution specifically.